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"Design is where science and art break even."
— Robin Mathew
Staff Product Designer
Productboard • San Francisco, United States of America 🇺🇸
Productboard is seeking a seasoned Staff Product Designer to become a key part of the Insights team, overseeing customer insights and its growth with customers. The designer will be responsible for owning and developing the entire product area related to customer insights.
Responsibilities
- Uncover and cultivate a deep understanding of the customer-centric requirements essential for modern product managers and their stakeholders
- Proactively discover product opportunities, build justifications and bring clarity into understanding of underlying customer problems
- Co-define and lead initiatives and programs where your expertise and experience is needed to define and guide the work
- Mentor senior and other staff designers and push the quality of craft execution and design practices to high standards
- Join and/or lead design critiques and product discussions to inform or make decisions, embrace pair-designing for ideation and collaboration with others
Requirements
- 8+ years of experience in senior individual contributor design role, preferably in Enterprise B2B SaaS
- Exceptional interaction and visual design skills, with emphasis on interaction design and information architecture
- Ability and empathy to conduct user research, develop user personas, and create customer journey maps
- Experience with the latest design patterns, processes, and tooling (Figma)
- Portfolio of product experiences that were shipped and are able to convey the impact on the business and customers
Key Skills
- Interaction design
- Visual design
- Information architecture
- User research
- Customer journey mapping
- Figma
Benefits
- Competitive base salary
- Stock options for company success
- Robust 401k for long-term financial health
- Life insurance and disability coverage
- Best-in-class health benefits with contributions
- Subsidized gym and wellness memberships
- Commuter benefits for convenience
- Dedicated mental wellness programs and personal access to Soulmio for mindfulness
- Generous paid time off: Flexible PTO + 9 sick days
- 8 weeks of Paternity leave and 12 weeks of Maternity leave
About Productboard
Productboard is a leading intelligent product management platform that empowers over 4,000 companies to understand what customers need, prioritize what to build next, and align everyone around a shared roadmap.
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