As a Lead Product Designer, you will craft, edit, and test writing to create engaging content across digital financial products. You will collaborate with various teams to improve content consistency and advocate for writing excellence.
Responsibilities
- Craft, edit, and test writing to create engaging and clear content across the suite of digital financial products
- Collaborate with Product and Design to improve consistency, delivery, and execution of UX writing
- Develop and own content strategies in partnership with Product Marketing and Brand
- Advocate for writing excellence across Neo and seek out ways to scale content
- Work with Localization to streamline the steps to localize content and ensure content is effectively localized
- Collaborate with Legal and Compliance to ensure content is responsibly prepared
- Use data, user testing, and research to shape and validate work
- Advocate for inclusivity and accessibility, crafting delightful content and experiences for various audiences
- Improve the Content Design practice and mentor writers
- Change context quickly and easily to adapt to evolving priorities
Requirements
- 7+ years of Content Design, UX Writing, or related experience writing content for digital products
- Experience working in complex, cross-functional product environments
- Bachelor's degree or equivalent experience
- Financial technology or banking experience is a bonus
- A portfolio of samples that demonstrate skill and efficacy as a writer
Key Skills
- Content Design
- UX Writing
- Writing for digital products
- Strategic thinking
- Collaboration
- Communication
Benefits
- Competitive compensation
- Full paid vacation
- Comprehensive health and dental benefits
- Opportunities for professional development
- Meaningful equity through stock options
About Neo Financial
Neo is a leading financial technology company that’s building a more rewarding financial experience — empowering more Canadians to take control of their future. We’re reimagining spending, savings, investments, and mortgages with intuitive, accessible financial tools that help customers get more value out of every dollar they earn, save, and spend. Recognized as Canada’s #1 Startup by LinkedIn for two years in a row, we work with local retailers, large enterprises, and financial institutions to transform the future of financial services. Interested in working at Neo? Join us as we continue to lead the way in the future of finance.
BEFORE YOU APPLY
Make sure your resume makes it through AI screening Most resumes get filtered by AI before a human sees them.
Scan your resume
Drag your resume here
or click to upload
(PDF only, max 20MB)
Upload your resume
Never miss similar opportunities 🔔
Get notified when new ux research jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.