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Senior UX Researcher

Upbound Group 🇺🇸 Plano, Texas, United States of America

Onsite Full-time Senior

Lead end-to-end research initiatives using the Double Diamond framework to drive product strategy and usability. Collaborate with cross-functional squads to translate user insights into actionable recommendations and mentor designers in research practices.

Responsibilities

  • Lead research efforts throughout the product development lifecycle
  • Plan and execute qualitative and quantitative research and usability studies
  • Translate user insights into clear, actionable recommendations
  • Drive adoption of UX best practices and help evolve the research toolkit
  • Collaborate within cross-functional teams

Requirements

  • Minimum 5 years of experience in UX research
  • Bachelor's or Master's degree in Human-Computer Interaction, Psychology, or related field
  • Deep expertise in qualitative and quantitative research methodologies
  • Experience working within Agile UX workflows and/or the Double Diamond model

Benefits

  • Competitive compensation package
  • Comprehensive health benefits
  • 401(k) and paid time off
  • Dynamic in-office environment with meaningful impact and room for growth

Key Skills

UX research Qualitative and quantitative research methodologies Agile UX workflows Double Diamond model User testing Usability studies Communication Collaboration Problem-solving Time management Adaptability Human-Computer Interaction Psychology

About Upbound Group

Our mission at Upbound Group, Inc. is to elevate financial opportunity for all. (NASDAQ: UPBD) At Upbound Group, Inc., we’re dedicated to driving innovation and upward momentum with financial inclusion at our core. Through our platform of products and brands, we offer innovative solutions for millions of customers, as well as our retail partners. Join us in our relentless pursuit to build a better future and to elevate financial opportunity for all. Our Brands: Acima Leasing is a technology company that focuses on providing flexible lease-to-own solutions for customers across a wide range of durable goods and retailers. The company has partnered with thousands of retailers to offer its lease-to-own options at the point of sale. Rent-A-Center specializes in renting furniture, appliances, electronics, and computers to customers with flexible lease-to-own payment options and the option to purchase or return the items at any time. The company has grown rapidly over the years, with 1,930

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