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Senior UX Researcher & Strategist (f/m/x)

Hellofresh • Berlin, Germany 🇩🇪

Hybrid Full-time Senior

Lead strategic research initiatives and own end-to-end research and strategy work streams. Shape experiences across the ecosystem by partnering with various teams to understand and improve customer interactions.

Responsibilities

  • Lead strategic research initiatives
  • Shape experiences across the ecosystem
  • Discover new opportunity spaces
  • Apply rigorous, strategic methods
  • Synthesize & activate insight
  • Prototype concepts and strategies
  • Champion the user
  • Partner with senior stakeholders

Requirements

  • Mixed-methods research toolkit
  • Experience applying it in digital product environments
  • Strong strategic lens
  • Ability to build confidence in ambiguous spaces
  • Influence senior stakeholders
  • Build advocacy for the customer across the organization

Key Skills

  • Mixed-methods research
  • Digital product environments
  • Strategic thinking
  • Leadership
  • Communication
  • Collaboration

Benefits

  • Competitive compensation package
  • HelloFresh-subsidized Pension Scheme
  • Berlin relocation support
  • Hybrid working model
  • Exclusive discounts on weekly HelloFresh box and office meals
  • German language learning budget
  • Access to HelloFresh Academy
  • Mental health support
  • Transportation perks
  • Working-parent-friendly benefits

About Hellofresh

HelloFresh is on a mission to change the way people eat, forever! From our 2011 founding in Europe’s vibrant tech hub Berlin, we’re evolving from the world’s leading meal kit company to the world's leading food solutions group. We delivered 243.3 million meals and reached 7.5 million active customers around the world in Q3 2022. HelloFresh Group consists of six brands that provide customers with high quality food and recipes for different meal occasions. Every ingredient needed for our meals are carefully planned, responsibly sourced and delivered to your door when it’s most convenient for you. Only HelloFresh gives you the tools to achieve something delicious every day. Making a meal a delicious achievement - not just fuel for your day - takes a lot of work and smart people. From Designers and Copywriters to Data Scientists and DevOps Engineers, to potato farmers, pasta makers and the people who ensure every box is perfectly packed for every customer, we’re collectively disrupting

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