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"Design creates culture. Culture shapes values. Values determine the future."

— Robert L. Peters

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UX Researcher

Aj Bell 🇬🇧 Manchester, England, United Kingdom

Hybrid $45,000 - $65,000 Full-time Midweight

The role involves leading end-to-end generative and tactical discovery research, from problem framing to delivering actionable insights and recommendations. This includes selecting appropriate research methods and partnering closely with UX Designers on tactical discovery work.

Responsibilities

  • Lead generative and tactical discovery research end-to-end
  • Select and apply appropriate research methods to meet research goals
  • Conduct a mix of qualitative and quantitative research
  • Synthesize research into clear, actionable insights that teams can use immediately
  • Present findings and recommendations to stakeholders

Requirements

  • Proven experience working as a UX Researcher, leading studies independently
  • Strong grounding in qualitative research, with experience applying quantitative methods where appropriate
  • Confidence choosing and applying research methods to answer real product questions
  • Experience collaborating with designers and product teams in an agile or iterative environment

Benefits

  • Starting holiday entitlement of 25 days, increasing up to 31 days with length of service
  • Holiday buy and sell scheme
  • A choice of pension schemes with matched contributions up to 6%
  • Discretionary bonus scheme
  • Annual free share awards scheme

Key Skills

UX research Qualitative research Quantitative research Research methodologies Agile methodologies Cross-functional collaboration Communication Presentation Data analysis Insight generation Stakeholder management

About Aj Bell

AJ Bell was formed in 1995 and is now one of the leading online investment platforms in the UK. We provide customers and advisers with wide investment choice, low-cost delivery, market leading online functionality and first class service to help them manage investment portfolios within SIPPs, ISAs and Dealing accounts. We are a fast growing and profitable company, with over 593,000 customers and £90.4 billion of assets under administration. We are part of the FTSE 250 on the Main Market of the London Stock Exchange.

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