The Senior UX Researcher will lead and execute end-to-end qualitative and quantitative research across the product lifecycle, focusing heavily on the Nigerian context using various methodologies. Key duties include synthesizing complex data into actionable frameworks and acting as the subject matter expert on Nigerian user needs to guide regional growth.
Responsibilities
- Lead and execute end-to-end qualitative and quantitative research across the product lifecycle
- Synthesize complex data into actionable insights and frameworks that drive empathy across the team
- Stay ahead of fintech and consumer trends in Nigeria and comparable markets
- Partner with product managers, designers, and engineers to translate business challenges into research questions
- Act as the subject matter expert on Nigerian user needs, guiding local expansion and regional growth across Africa
Requirements
- 6+ years of experience in UX research or product research, ideally with digital B2C products
- Deep experience researching African markets, specifically Nigeria
- Advanced expertise in qualitative and quantitative methodologies
- Hands-on experience with tools like UserTesting, Maze, Typeform, or similar platforms
Key Skills
About Moniepoint
Moniepoint Inc. is Africaâs all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019. As Nigeriaâs largest merchant acquirer, it powers most of the countryâs Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably. Moniepoint Inc. is a fully remote tech company with a diverse workforce worldwide and is headquartered in London, with offices in the US, Nairobi and Lagos. Join us as a #DreamMaker to help power the dreams of businesses globally.
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