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"Design creates culture. Culture shapes values. Values determine the future."

— Robert L. Peters

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UX Researcher

Amazon 🇺🇸 Newark, New Jersey, United States of America

Onsite $143,100 - $193,600 Full-time Mid-level

The UX Researcher will lead all phases of user research, including study design, execution, and reporting, making decisions on appropriate methodologies with limited guidance. They will design and conduct a wide spectrum of studies, from quick usability tests to foundational interviews, and integrate AI technologies throughout the research process.

Responsibilities

  • Lead all phases of user research, making decisions to evaluate which user research methodology approaches work and which don’t
  • Design and conduct a wide spectrum of studies, ranging from quick usability tests to foundational interviews
  • Experiment with and integrate AI technologies throughout the research process and product development lifecycle
  • Communicate the findings of your research and the impact on product and team goals

Requirements

  • Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or a related field
  • 3+ years of proven success leading User Research projects with demonstrated impact experience
  • Experience conducting UX research with varied research methodologies and the proven ability to execute the right methodology to get the needed result
  • A portfolio that illustrates research-informed decision-making and showcases deliverables

Benefits

  • Opportunity to work on a cutting-edge audio storytelling project
  • Collaborative and dynamic work environment
  • Professional development opportunities
  • Comprehensive benefits including health insurance, 401(k) matching, and paid time off

Key Skills

UX research User research Qualitative research Quantitative research Research methodologies AI technologies Communication Presentation Data analysis Insight generation Stakeholder management

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fa

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