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"The details are not the details. They make the design."
— Charles Eames
Drive end-to-end product design from discovery to solution delivery, ensuring high-quality and scalable design patterns. Manage stakeholder relationships and facilitate workshops to align teams and create shared understanding.
Responsibilities
- Drive end to end product design, from early discovery through to solution delivery, shaping clear problem definitions and iterating toward validated outcomes
- Own, contribute and evolve the CommSee design library, ensuring patterns are scalable, high quality, accessible, and aligned with broader system direction
- Support teams in understanding when to use, adapt, or extend patterns, enabling system led, consistent design without slowing delivery
- Create and facilitate artefacts such as user journeys, service blueprints, experience flows, wireframes, prototypes, and high-fidelity UI designs to communicate direction and enable high quality delivery
- Conduct design reviews and provide guidance to other teams to ensure consistency, quality, and strong design system adoption across the platform
Requirements
- Proven experience across the full product design process, from discovery through to delivery
- Experience working with a design system or design library, including contributing patterns, reviewing designs, or evolving components
- Excellent facilitation, communication, and collaboration skills
- A balanced skill set - equally comfortable running a workshop, mapping a journey, creating detail UI and patterns or conducting design reviews
- Ability to translate complex requirements into clear, actionable design direction that balances user needs, system constraints, and business goals
- Strong influencing skills to drive alignment and ensure cohesive, high-quality experiences across teams
Key Skills
- Interaction design
- Information architecture
- Prototyping
- Testing methodologies
About Commonwealth Bank
Australia’s leading provider of financial services including retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and sharebroking products and services. We are a business with more than 800,000 shareholders and over 52,000 employees. We offer a full range of financial services to help all Australians build and manage their finances. Connect with us, we'd like to hear from you: facebook.com/commonwealthbank twitter.com/commbank youtube.com/commbank youtube.com/commbankbusiness instagram.com/commbank Our Community Guidelines can be found at: https://www.commbank.com.au/support/social-networks.html For information on our Privacy Policy visit https://www.commbank.com.au/support/privacy
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