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"Design is where science and art break even."
โ Robin Mathew
The Staff Product Designer will oversee design projects and collaborate with various teams to shape strategy and decision-making. They will conduct user research to identify problems and prioritize improvements for current products and services.
Responsibilities
- Oversee design projects while coordinating with Business, Engineering, and Product teams to shape the strategy and decision-making
- Set a priority for improvement directions by conducting user research, identifying and analyzing problems of the current products and services
- Dive deep to understand complex problems and refine your solutions through wireframes, prototypes, and high-fidelity visual designs
- Assure design quality with attention to detail in a fast-paced environment
- Think systematically and use both intuition and evidence (data, benchmarks of best practices, testing and analysis, etc) to find solutions to customer problems
Requirements
- 7+ years of experience delivering high quality designs, along with excellent visual and interaction skills
- Closely partnered with Product Owners & leadership team to develop strategy and rationale for large and complex features, projects, or programs
- Collaborated with diverse teams in a dynamic, rapid growth environment, fast paced start-up environment
- 0 to 1 experience or experience redesigning major elements of product, experience or service design
- Track record of using data and quantitative research methodologies to inform decision making across the entire product design process/lifecycle
Key Skills
- Excellent visual and interaction skills
- User research
- Data analysis
- Quantitative research methodologies
- User-centered design principles
About Coupang
Coupang is a U.S.-based Fortune 150 tech company listed on the New York Stock Exchange (NYSE: CPNG) that provides retail, restaurant delivery, video streaming, and fintech services to customers around the world under brands that include Coupang, Coupang Eats, Coupang Play, and Farfetch. We help drive the sale of billions of dollars of American goods and agricultural products to South Korea, Taiwan, and 190+ countries and territories.
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