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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."
— Antoine de Saint-Exupéry
The UX Writer will write clear and engaging UX copy for digital touchpoints and analyze user flows to enhance product satisfaction. They will also collaborate with UX researchers and designers to improve the overall user experience.
Responsibilities
- Write clear, concise, and engaging UX copy for digital touchpoints that aligns with both business goals and brand tone and voice
- Analyze and optimize copy of user flows to guide users through complex interactions and improve overall product satisfaction
- Create, support and implement content strategies and guidelines that align with business goals and improve customer experience
- Help content meet SEO and accessibility guidelines, making them more inclusive and discoverable
- Work closely with UX researchers to get insights on how we can use copy to improve understandability, performance and customer success
- Working back-to-back with UX and UI designers to help shape the final user experience
- Bring experience and a proactive mindset that inspires and challenges the project team to do different
Requirements
- 3+ years of experience as an UX Designer/UX Writer/Copywriter at brand or agency
- A strong communicator; native level proficiency in German and working proficiency in English are a must
- Experience with digital projects for (international) A-brands, demonstrated through a portfolio
- Deep understanding of user-centered design principles and design thinking methods
- Demonstrable experience with working in multidisciplinary teams
- Experience working with Figma
- Availability to start working in or relocate to the greater Frankfurt, Hamburg or Berlin areas
- Monthly travel to Frankfurt and Zurich for in-person meets and sessions is required
Key Skills
- UX writing
- Copywriting
- User-centered design principles
- Design thinking methods
- Figma
- Content strategies and guidelines
- SEO and accessibility guidelines
Benefits
- Flexible, hybrid working policy (1-2 days at the office, depending on location)
- Company pension scheme
- Lease bike options / JobRad and 25% subsidy for the Deutschlandticket
- Occasional breakfast/lunch at the office, Smoothie Tuesdays
- Stay happy and healthy with a contribution to your health through the OpenUp platform
- €30 per month - You can use the flexible package for digital food stamps and/or fitness providers/sport clubs/massage studios, internet costs, and/ or public transport
- Future Bens - Exclusive access to sustainable, healthy products at attractive deals
- Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations
- A reputation for doing good
- Awesome clients
About Dept®
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI. Certified B Corp and Climate Neutral since 2021.
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