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Lead a strategic research agenda to uncover customer mindsets and motivations, translating these into durable frameworks for the company. Partner with cross-functional teams to triangulate data and influence product and executive leadership on strategic direction.
Responsibilities
- Lead a strategic research agenda to uncover customer mindsets and motivations, translating these into durable frameworks for the company. Partner with cross-functional teams to triangulate data and influence product and executive leadership on strategic direction.
Requirements
- Requires 5-8+ years of UX research experience with a proven track record of shaping business strategy in complex B2B or enterprise software domains. Must be fluent in qualitative and quantitative methods, including large-scale surveys and telemetry data analysis.
Benefits
- Permanent Contract
- Competitive compensation package
- Private Health Insurance (Sanitas)
- Daily meal vouchers
- Hybrid work model
- Flexible Hours
- Unlimited vacation
- Company-paid volunteer days
- Gym subscription allowance
- Childcare and public transportation compensation plan
- English and Spanish class reimbursement
- Office snacks and drinks
- Company and team events
- Referral bonuses
- Relocation package
Key Skills
About Nexthink
Nexthink is the leader in Digital Employee Experience (DEX) management software, transforming the digital workplace for millions of employees worldwide. We empower IT teams with AI-driven, user-centric insights needed to proactively optimize technology performance, enhance productivity, reduce tickets, cut costs, and accelerate employee engagement at scale. As a Leader in the 2024 and 2025 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools and the Forrester Wave™: EUEM Q3 2024, we’re dedicated to continuous innovation, bringing the latest advancements in AI, machine learning, and automation so IT teams can deliver a seamless digital experience for employees everywhere.
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