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UX Researcher- Senior Associate- Chase UK

Jpmorgan Chase & Co. 🇬🇧 City of London, London, United Kingdom

Full-time Senior

Lead user research activities to inform product development and design direction for Chase UK's digital banking experience. Collaborate with cross-functional teams to integrate customer insights into strategic decisions and establish research best practices.

Responsibilities

  • Lead user research activities to inform product development and design direction for Chase UK's digital banking experience. Collaborate with cross-functional teams to integrate customer insights into strategic decisions and establish research best practices.

Requirements

  • Requires hands-on experience in UX research with proficiency in exploratory and evaluative methods and strong stakeholder management skills. A degree in HCI, Psychology, or a related field is preferred, along with experience in fintech or retail banking.

Key Skills

UX research Stakeholder management HCI Psychology Fintech Retail banking Cross-functional collaboration

About Jpmorgan Chase & Co.

With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets. We serve millions of customers and many of the world’s most prominent corporate, institutional, and government clients daily, managing assets and investments, offering business advice and strategies, and providing innovative banking solutions and services. Social Media Terms and Conditions: https://bit.ly/JPMCSocialTerms JPMorgan Chase & Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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