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"The details are not the details. They make the design."
— Charles Eames

As a Principal Product Designer, you will lead the definition, creation, and delivery of impactful design solutions across various digital platforms. You will work with cross-functional teams to drive design vision and strategy while mentoring design colleagues.
Responsibilities
- Lead the definition, creation, and delivery of the most advanced, impactful, and ambiguous challenges spanning our whole product.
- Participate in the discovery and planning of new products and features while driving the design vision across our product suite.
- Working with cross-functional teams to drive design vision and strategy that meets the needs of our users.
- Illustrate and communicate complex design solutions across use cases by creating process flows, wireframes, prototypes, and high-fidelity mockups.
- Transform research and requirements into deliverables that demonstrate an intuitive user experience.
- Follow established Neo design system patterns while expanding the framework throughout product evolution.
- Work alongside and mentor design colleagues, continually elevating our design practice and quality of experiences.
- Provide expertise to the Director, and Product managers for org-level decision making
Requirements
- 8+ years of progressive responsibility in product design or user experience design roles.
- Deep experience with driving and applying user-centered design processes while working with cross-functional teams including development, product management, and user research.
- Expert knowledge of the end to end iterative product design process, including developing and using personas, flows, journey mapping, content modelling, wireframing and prototyping, user testing, and high fidelity visuals.
- Excellent communication and storytelling skills.
- A strong portfolio of work demonstrating industry-leading quality, thoughtful, and meticulous UX and UI work.
- Ability to balance great design solutions with an iterative approach.
- Experience designing and prototyping complex workflows with Figma, Sketch, Adobe Creative Suite, or similar tools.
- Deep knowledge of synthesizing research to define gaps in usability, customer desires, and strategic opportunities.
- Ability to drive results independently while thriving in collaborative environments
- Fluency in principles and techniques of information architecture, systems thinking, and user experience design.
Key Skills
- User-centered design processes
- Product design
- User experience design
- Communication and storytelling
- Figma, Sketch, Adobe Creative Suite, or similar tools
- Information architecture, systems thinking, and user experience design
Benefits
- Opportunity to work with a rapidly scaling tech startup
- Collaborative environment with a team of 500+ people
- Meaningful equity through stock options
- Opportunity to work on a mission that matters: building a more rewarding financial future for all Canadians
About Neo Financial
Neo is a leading financial technology company that’s building a more rewarding financial experience — empowering more Canadians to take control of their future. We’re reimagining spending, savings, investments, and mortgages with intuitive, accessible financial tools that help customers get more value out of every dollar they earn, save, and spend. Recognized as Canada’s #1 Startup by LinkedIn for two years in a row, we work with local retailers, large enterprises, and financial institutions to transform the future of financial services. Interested in working at Neo? Join us as we continue to lead the way in the future of finance.
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