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Staff User Experience Designer

Genesys • United States of America 🇺🇸

Remote $136,400 - $253,200 Full-time Senior

A Staff UX Designer role at Genesys, driving UX strategy and execution while ensuring alignment with broader business outcomes.

Responsibilities

  • Leading major design projects from discovery through delivery
  • Defining problem statements, identifying research needs, and ensuring design quality
  • Mentoring and coaching other designers
  • Collaborating closely with Product Management, Engineering, and cross-functional teams

Requirements

  • 6+ years of experience in UX design
  • Bachelor's or Master's degree in Design, Human-Computer Interaction (HCI), Interaction Design, or a related field
  • Deep proficiency in Figma, design systems, and collaborative tools
  • Strong background in user research and usability testing methodologies
  • Proven ability to partner with Product and Engineering teams

Key Skills

  • UX design
  • Figma
  • Design systems
  • Collaborative tools
  • User research
  • Usability testing

Benefits

  • Medical, Dental, and Vision Insurance
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments

About Genesys

Genesys empowers organizations to create the best customer and employee experiences through its AI-Powered Experience Orchestration platform.

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