Senior Product Designer - Digital Lending
Oaknorth š¬š§ London, United Kingdom
Hybrid $80,000 - $110,000 Full-time Senior
The Senior Product Designer will lead design work across key lending journeys and contribute to both discovery and delivery phases. They will translate complex financial and regulatory requirements into clear, usable experiences that support user outcomes and business performance.
Responsibilities
- Lead end-to-end design for features and journeys within the Digital Lending programme, from discovery through to delivery
- Translate complex lending concepts, data, and regulatory constraints into intuitive, accessible user experiences
- Maintain a high bar for usability, accessibility, and clarity
- Produce clear design artefacts (flows, wireframes, prototypes, specs) that support efficient engineering delivery
- User-centred, evidence-led design
- Plan and conduct research and usability testing where appropriate, knowing when deeper research support is required
- Balance user needs, business goals, and regulatory requirements in day-to-day design decisions
- Product partnership and delivery
- Work as a close partner to Product Managers and Engineers within the Digital Lending programme
- Contribute and lead discovery activities, helping shape problem definitions, solution options, and prioritisation
- Support delivery teams by ensuring design intent is clear, feasible, and aligned with technical constraints
- Design for scalability
- Balance longer-term experience improvements with near-term delivery goals
- Experience consistency and design systems
- Apply OakNorthās design system consistently across lending products and journeys
- Contribute to the evolution of the design system by identifying gaps, proposing improvements, and sharing patterns that emerge from delivery work
- Ensure new designs align with established standards while solving real user and business problems
- Help shape and define the internal tool design patterns
- Ensure your design solutions contribute to a unified internal user experience users across products and geographies
- Collaboration and design culture
- Act as a strong design advocate within your product team, raising the quality of discussion around customer experience
- Be the custodian of user needs when quick delivery MVP scoping happens, always striving for MLP (minimum lovable product)
- Share knowledge, patterns, and learnings with other designers to improve consistency and efficiency across the Lending unit
- Provide constructive feedback in design critiques and support the development of more junior designers through collaboration and example
- Tools, technology, and emerging practices
- Use modern design and prototyping tools to work efficiently and collaboratively
- Explore how emerging technologies (including AI) can improve design workflows, prototyping, and decision-makingāwithin regulatory and data constraints
- Apply new tools pragmatically, focusing on delivery quality and speed rather than novelty
Requirements
- Experience owning design work end-to-end on complex product areas or journeys
- Enjoy resolving and designing for web first internal tools, where usability has a great impact on the day to day of our users
- Are comfortable working with complexity, ambiguity, and constraintsāand turning them into clear solutions
- Can balance user needs, business goals, and regulatory requirements without losing sight of usability
- Are confident collaborating with Product Managers and Engineers and influencing decisions through evidence-based design
- Enjoy resolving puzzles and seeing the outcomes of your work quickly materialise
- Are comfortable conducting research and using insight to inform decisions, without over-engineering the process
- Take ownership, follow work through to delivery, and continuously look for ways to improve quality and efficiency
Key Skills
- Product Design
- User Experience Design
- User-Centered Design
- Design Thinking
- Figma
- Sketching
- Wireframing
- Prototyping
- User Research
- Usability Testing
- Design Systems
- Agile/Scrum
- Web Development
- Application Design
- Navigation
- Information Architecture
- Collaboration
- Communication
- Problem-Solving
- Time Management
- Prioritization
- Leadership
- Mentoring
- Cross-Functional Collaboration
- Emerging Technologies
- AI
- Data Constraints
- Regulatory Requirements
Benefits
- Truly hybrid role, offering engineers and Product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value
- Work-life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances
- Competitive salary & equity - We want people to have a serious stake in the business
- Good kit - Your choice of the best laptop, running macOS or Ubuntu
- Team socials - The opportunity to get to know each other outside of work
- Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day
- Commuter support - We offer the cycle to work & EV scheme
About Oaknorth
The digital bank for entrepreneurs, by entrepreneurs. We provide bespoke credit and banking services to businesses with Ā£1m-Ā£100m turnover across the UK and US. With funding ranging from Ā£1m to tens of millions, we have lent billions to businesses across a whole range of sectors, performing among the top 1% of commercial banks globally. To date, OakNorth financing has helped create tens of thousands of new jobs and affordable homes.
BEFORE YOU APPLY
Make sure your resume makes it through AI screening Most resumes get filtered by AI before a human sees them.
Most resumes get filtered by AI before a human sees them.
Scan your resume
Drag your resume here
or click to upload
(PDF only, max 20MB)
Upload your resume
Never miss similar opportunities š
Get notified when new UI/UX Design jobs that match your preferences become available. Set up personalized job alerts to stay ahead of the competition.