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Founding Product Designer
True Talent Solutions Partners 🇺🇸 New York, New York, United States of America
You will own customer-facing experiences for an AI-driven insurance claims platform, translating complex workflows into effective product designs. You will collaborate with engineering and product teams to establish design principles and implement AI-integrated user interfaces.
Responsibilities
- Own customer‑facing experiences, from daily claims workspaces to dashboards for team leads and executives
- Use product usage data, behavioral analytics, heat maps, user interviews, and discovery sessions to identify and prioritize improvements
- Partner with product and engineering teammates to translate customer problems into workflows and implementation‑ready designs
- Design interactions for AI agents that make their actions, sources, reasoning, and uncertainty visible while giving users ways to review or intervene
- Guide the product experience from an early interface toward an enterprise‑ready platform, from discovery through delivery
- Establish design principles and a design system, prototype with AI tools, and measure whether changes reduce user effort
Requirements
- Five to eight years of product design experience, with consistent tenures at technology companies
- Early‑stage startup experience as a founding designer or the first designer in a function
- UX‑first, data‑informed approach to simplifying complex workflows through research and product usage insights
- Experience designing dense, technical software used by operators throughout the workday
- Hands‑on prototyping experience with AI coding tools such as Claude or Lovable
- Ownership of end‑to‑end UX flows beyond visual design
- Insurance, claims, healthcare, or other compliance‑heavy domain experience is a plus
- Experience with AI and human‑in‑the‑loop products is a plus
Key Skills
About True Talent Solutions Partners
The company is an early‑stage AI startup developing a platform that automates and streamlines insurance claims processes for enterprise customers.
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