Associate Director — AI UX Researcher

Lead evaluative and foundational research across enterprise AI products, building measurement frameworks for adoption, retention, task success, reliance, trust, and realized value. Design experiments and longitudinal studies, combine large-scale AI-assisted analysis with targeted qualitative research, and partner with product, design, engineering, and data science leaders to guide decisions and develop research practice.

Responsibilities

• Lead evaluative and foundational research across enterprise AI products, building measurement frameworks for adoption, retention, task success, reliance, trust, and realized value. Design experiments and longitudinal studies, combine large-scale AI-assisted analysis with targeted qualitative research, and partner with product, design, engineering, and data science leaders to guide decisions and develop research practice.

Requirements

• Requires a master’s degree and/or PhD in a quantitative or research-intensive discipline and at least 10 years of substantial UX or product research experience, including mixed-methods work on live software products. Candidates need strong quantitative and behavioral research expertise, experience with experiments, surveys, and product measurement frameworks, plus foundational qualitative skills; AI research, R/Python/SQL, enterprise experience, and mentoring are desirable.

Benefits

• Short-Term Incentive Bonuses
• Equity-Based Awards
• Qualified Retirement Programs
• Paid Time Off
• Vacation
• Holiday Leave
• Other Leaves
• Health Coverage
• Dental Coverage
• Vision Coverage

Key Skills