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UX Researcher

Barclays 🇬🇧 Northampton, West Northamptonshire, England, United Kingdom

Full-time

The UX Researcher will lead end-to-end research programs to understand customer needs and inform design decisions across the bank. They will collaborate with cross-functional teams to integrate research findings into the innovation cycle and manage research-related risks.

Responsibilities

  • The UX Researcher will lead end-to-end research programs to understand customer needs and inform design decisions across the bank. They will collaborate with cross-functional teams to integrate research findings into the innovation cycle and manage research-related risks.

Requirements

  • Candidates must have hands-on experience with qualitative and quantitative research methodologies and strong analytical skills. The role requires the ability to influence stakeholders, manage research projects independently, and demonstrate leadership behaviors.

Key Skills

UX research Qualitative research methods Quantitative research methods User interviews Surveys Usability testing Data analysis Stakeholder influence Project management Independent research execution Leadership behaviors Cross‑functional collaboration Design thinking Customer journey mapping Persona development Risk management Presentation skills Reporting findings Strategic thinking Problem solving

About Barclays

We provide corporate banking services to UK businesses with an annual turnover of over ÂŁ6.5 million. Follow us for insights and inspiration. Social media T&Cs: http://barc.ly/1JxOuPF Barclays Bank PLC is registered in England (Company No. 1026167) with its registered office at 1 Churchill Place, London E14 5HP. Barclays Bank PLC is authorised by the Prudential Regulation Authority, and regulated by the Financial Conduct Authority (Financial Services Register No. 122702) and the Prudential Regulation Authority. Barclays is a trading name and trade mark of Barclays PLC and its subsidiaries.

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