Upgrade, Inc. logo

Senior Product Designer, Growth

Upgrade, Inc. 🇺🇸 San Francisco, California, United States of America

$140,000 - $160,000 Full-time Senior

Own end-to-end product design for Upgrade’s growth, mobile banking, and AI products, partnering with Product, Marketing, Engineering, and Legal to develop and ship customer experiences. Test and iterate on designs to improve activation, conversion, and retention, maintain the design system, manage multiple projects, and mentor junior designers.

Responsibilities

  • Own end-to-end product design for Upgrade’s growth, mobile banking, and AI products, partnering with Product, Marketing, Engineering, and Legal to develop and ship customer experiences. Test and iterate on designs to improve activation, conversion, and retention, maintain the design system, manage multiple projects, and mentor junior designers.

Requirements

  • Requires 6+ years of consumer-focused product design experience, expert Figma skills, and a record of owning experiences from strategy through production with measurable business impact. Candidates should have experience in fintech or another regulated consumer industry, strong communication and collaboration skills, and portfolio evidence of using AI or automation in their design process.

Benefits

  • Equity
  • Benefits

Key Skills

End‑to‑end product design Growth‑focused design Mobile banking UI/UX AI product design User activation testing Conversion optimization Retention strategy Design system maintenance Project management Mentoring junior designers Figma User research A/B testing Prototyping Wireframing Interaction design Visual design Collaboration with product, marketing, engineering, legal Fintech regulatory knowledge Communication Data‑driven design decisions

About Upgrade, Inc.

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 8.5 million customers access over $53 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B. We’re consistently recognized for our innovative technology, rapid growth, and inclusive culture. Most recently, we were named one of the World's Top 250 Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, Best Startup Employer by Forbes, and America’s Greatest Workplaces by Newsweek. Our technology and products have also earned us spots on the Deloitte Technology Fast 500, and Fintech Breakthrough Awards. We’re looking for new team mem

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