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Lead the experience direction and end-to-end design of complex customer journeys, translating customer needs, business goals, and regulatory constraints into a multi-quarter roadmap and build-ready design artefacts. Champion evidence-led discovery and experimentation, collaborate across product and business functions, and raise design quality through design system leadership, coaching, and critique.
Responsibilities
- Lead the experience direction and end-to-end design of complex customer journeys, translating customer needs, business goals, and regulatory constraints into a multi-quarter roadmap and build-ready design artefacts. Champion evidence-led discovery and experimentation, collaborate across product and business functions, and raise design quality through design system leadership, coaching, and critique.
Requirements
- Significant experience in digital product design, including leadership of complex, multi-journey work with measurable outcomes and the ability to influence senior stakeholders. Requires advanced interaction design, information architecture, prototyping, design systems, accessibility and inclusive design expertise, plus strong communication skills and experience in regulated or high-trust environments.
Key Skills
About Experis
Experis® is a global leader in technology services, helping organizations shorten the distance between innovation and business impact in a digital world. Guided by the belief that only human ingenuity can unlock the true potential of advanced technologies like AI, we bring together the right mix of talent and technology to help clients accelerate progress and deliver real-world results. For tech professionals, Experis offers the insight, scale, and opportunity to help expand skills, increase value, and build brighter futures. Experis is part of the ManpowerGroup® (NYSE: MAN) family of brands, alongside Manpower and Talent Solutions.
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