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Senior Interaction Designer (Conversation Design)
Government Digital Service đŹđ§ City of London, London, United Kingdom
Design and test clear, inclusive, trustworthy conversational and multimodal AI experiences for GOV.UK, using user feedback to develop effective dialogue patterns and interaction flows. Help establish conversation design at GDS by shaping shared principles and reusable patterns, collaborating across disciplines, and sharing expertise with colleagues.
Responsibilities
- Design and test clear, inclusive, trustworthy conversational and multimodal AI experiences for GOV.UK, using user feedback to develop effective dialogue patterns and interaction flows. Help establish conversation design at GDS by shaping shared principles and reusable patterns, collaborating across disciplines, and sharing expertise with colleagues.
Requirements
- Candidates should have experience designing usable and accessible digital products, particularly conversational or voice interfaces, and using AI and applied linguistics to prototype conversational experiences. They should make research- and data-informed design decisions, explain design rationale to non-specialists, and contribute to shared libraries, tone-of-voice guidance, and design patterns.
Key Skills
About Government Digital Service
The Government Digital Service (GDS) is the digital centre of government â we are responsible for setting, leading and delivering the vision for a modern digital government. Our priorities are to drive a modern digital government, by: 1. joining up public sector services 2. harnessing the power of AI for the public good 3. strengthening and extending our digital and data public infrastructure 4. elevating leadership and investing in talent 5. funding for outcomes and procuring for growth and innovation 6. committing to transparency and driving accountability We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UKâs geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government. Weâre part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, L
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