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Staff Product Designer
Twilio đşđ¸ United States of America
Lead end-to-end design for Twilio Identity, including developer onboarding and configuration, Hosted Login, authentication, and AI agent consent and approval experiences. Partner with product and engineering, conduct customer research, simplify complex identity and security concepts, and contribute to design systems while mentoring designers.
Responsibilities
- Lead end-to-end design for Twilio Identity, including developer onboarding and configuration, Hosted Login, authentication, and AI agent consent and approval experiences. Partner with product and engineering, conduct customer research, simplify complex identity and security concepts, and contribute to design systems while mentoring designers.
Requirements
- Requires 8+ years of product design experience focused on technical software, developer tools, infrastructure, or complex B2B/SaaS products, along with a record of designing configuration-heavy systems and leading cross-functional work with senior stakeholders. Candidates should be comfortable with ambiguity and have experience designing high-stakes permission, consent, or approval flows; developer tools, identity/security, and AI agent experience are desired.
Benefits
- Competitive Pay
- Paid Time Off
- Parental Leave
- Wellness Leave
- Health Insurance
- Retirement Savings Program
- Equity Grants
- Corporate Bonus Plan
- Paid Sick Time
Key Skills
About Twilio
Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.
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