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Staff Product Designer
Twilio đşđ¸ United States of America
Lead end-to-end design for Twilio Identity, including developer onboarding and configuration, Hosted Login, authentication, and AI agent registration, consent, permissions, and approvals. Partner with product and engineering, conduct customer research and usability testing, simplify technical identity concepts, and contribute to design quality and mentorship.
Responsibilities
- Lead end-to-end design for Twilio Identity, including developer onboarding and configuration, Hosted Login, authentication, and AI agent registration, consent, permissions, and approvals. Partner with product and engineering, conduct customer research and usability testing, simplify technical identity concepts, and contribute to design quality and mentorship.
Requirements
- Requires 8+ years of product design experience focused on technical software, developer tools, infrastructure, or complex B2B/SaaS products, with a record of designing configuration-heavy systems and leading cross-functional work with senior product and engineering leaders. Candidates should be comfortable with ambiguity and have experience designing high-stakes permission, consent, or approval flows; developer tools, identity and security, and AI agent experience are desired.
Benefits
- Health Insurance
- 401(k) Retirement Account
- Paid Sick Time
- Paid Personal Time Off
- Paid Parental Leave
- Equity Grants
- Corporate Bonus Plan
- Wellness Leave
Key Skills
About Twilio
Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.
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