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UX Researcher

Bask Health šŸ‡ŗšŸ‡ø United States of America

Full-time Mid-level

The UX Researcher will plan and execute usability studies, user interviews, and concept evaluations to improve merchant and patient-facing software experiences. They will collaborate with product, design, and engineering teams to translate research findings into actionable design recommendations.

Responsibilities

  • The UX Researcher will plan and execute usability studies, user interviews, and concept evaluations to improve merchant and patient-facing software experiences. They will collaborate with product, design, and engineering teams to translate research findings into actionable design recommendations.

Requirements

  • Candidates must have 3+ years of professional experience in UX research or a related field with a strong portfolio demonstrating research methods. Proficiency in qualitative research, usability testing, and the ability to communicate complex findings to cross-functional stakeholders is required.

Key Skills

Qualitative research Usability testing User interviews Concept evaluation Study planning Data analysis Stakeholder communication Cross‑functional collaboration Design thinking User journey mapping Persona development Report creation Presentation skills Survey design Remote research tools User testing platforms Problem solving Critical thinking Empathy

About Bask Health

Bask, the platform for telehealth, is a compliant, everyone accessible, no-code, software to launch and scale a direct-to-consumer telehealth business. By default, we provide electronic medical records (EMR), payment processing, pharmacy fulfillment and compounding, a website builder, and a patient management system. We are the Shopify for E-Prescribing.

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