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Grupo QuintoAndar | Staff Product Designer II (Service Design)

Grupo Quintoandar đŸ‡§đŸ‡· Brazil

Full-time Senior

You will lead the design of complex, AI-mediated conversational experiences by mapping end-to-end customer journeys and operational flows. You will act as a design anchor, partnering with Product, Engineering, and Operations to translate business rules into intuitive, scalable solutions.

Responsibilities

  • You will lead the design of complex, AI-mediated conversational experiences by mapping end-to-end customer journeys and operational flows. You will act as a design anchor, partnering with Product, Engineering, and Operations to translate business rules into intuitive, scalable solutions.

Requirements

  • The role requires solid experience as a Staff Product Designer with a strong track record in service design and complex problem-solving. Candidates must demonstrate the ability to drive cross-line projects independently and align user needs with business objectives at scale.

Benefits

  • Performance bonus
  • Health plan
  • Dental plan
  • Life insurance
  • Wellhub
  • Psychological support
  • Legal support
  • Social support
  • Financial support
  • Meal voucher
  • Food voucher
  • Birthday day off
  • Home office allowance
  • Childcare allowance
  • Atypical parenting allowance
  • Extended parental leave
  • Children's book club

Key Skills

Service Design User Experience (UX) User Interface (UI) Design Thinking Journey Mapping Prototyping Figma Sketch Adobe XD User Research Stakeholder Management Cross‑functional Collaboration Conversational AI AI‑mediated Interaction Design Agile Methodologies Scrum Communication Problem Solving Scalable Design Solutions

About Grupo Quintoandar

Somos o Grupo QuintoAndar, o maior ecossistema imobiliĂĄrio da AmĂ©rica Latina. Guiados por um propĂłsito compartilhado de ajudar pessoas a amar o lugar onde moram, contamos com um portfĂłlio diversificado de marcas e soluçÔes que contemplam todas as fases da jornada do morar. Desenvolvemos tecnologias e inovação para transformar e impulsionar a experiĂȘncia de moradia como um todo.

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