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UX Researcher, CapCut

Tiktok Usds Joint Venture 🇺🇸 San Jose, California, United States of America

Onsite $126,578 - $222,934 Full-time

Lead end-to-end user research for CapCut, partnering with U.S.-based and global stakeholders to set research priorities and align product decisions with customer needs. Synthesize qualitative and quantitative findings into actionable guidance, while advancing research practices and staying current with industry trends and methodologies.

Responsibilities

  • Partner with US and global stakeholders to define research agenda aligned with vision and customer needs
  • Manage end‑to‑end research activities and resources, synthesizing findings into actionable insights
  • Leverage user insights to inform strategic decisions and product direction
  • Collaborate with cross‑functional leaders to deepen understanding and support data‑driven decisions
  • Stay up‑to‑date on industry trends, best practices, and emerging research methodologies

Requirements

  • Bachelor's degree in Psychology, Statistics, Sociology, Marketing Research, HCI or related field
  • Proficiency in qualitative and quantitative research methods (usability testing, focus groups, interviews, diary studies, surveys, data analysis)
  • Experience with SPSS, R or Python for data analysis
  • Strong quantitative capabilities
  • Self‑driven and able to work with cross‑functional teams
  • Excellent written and oral communication
  • 3+ years of UX/design research experience in technology (preferred)
  • Master's or PhD (preferred)
  • Knowledge of social media and creator economy (preferred)

Benefits

  • Medical, dental, and vision insurance from day one
  • 401(k) with company match
  • Paid parental leave
  • Short‑term and long‑term disability coverage
  • Life insurance
  • Wellbeing benefits
  • 10 paid holidays per year
  • 10 paid sick days per year
  • 17 days of paid personal time (prorated)

Key Skills

User research Usability testing Focus groups Interview techniques Diary studies Survey design Quantitative analysis Qualitative analysis SPSS R Python A/B testing Data visualization Statistical analysis Stakeholder communication Presentation skills Cross‑functional collaboration Project management Research agenda setting Industry trend monitoring Design thinking Problem solving

About Tiktok Usds Joint Venture

TikTok USDS Joint Venture ensures safety, security and compliance for US users and creators, operating with a fully in‑person team for rapid execution.

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