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Senior UX Researcher, Patient & Provider Experience

Bask Health šŸ‡ŗšŸ‡ø United States of America

Full-time Senior

Lead end-to-end UX research for patient and provider experiences, including usability studies, interviews, and workflow analysis. Collaborate with cross-functional teams to translate user insights into actionable product recommendations and design improvements.

Responsibilities

  • Lead end-to-end UX research for patient and provider experiences, including usability studies, interviews, and workflow analysis. Collaborate with cross-functional teams to translate user insights into actionable product recommendations and design improvements.

Requirements

  • Requires 5+ years of professional experience in UX research or a related field with a strong portfolio demonstrating research methodology and impact. Candidates must possess expertise in qualitative and quantitative research methods and the ability to communicate findings to technical and non-technical stakeholders.

Key Skills

User research Usability testing Interview techniques Workflow analysis Qualitative research Quantitative research Survey design Data analysis SPSS R Python A/B testing Persona creation Journey mapping Stakeholder communication Presentation skills Cross‑functional collaboration Healthcare domain knowledge Accessibility awareness Design thinking

About Bask Health

Bask, the platform for telehealth, is a compliant, everyone accessible, no-code, software to launch and scale a direct-to-consumer telehealth business. By default, we provide electronic medical records (EMR), payment processing, pharmacy fulfillment and compounding, a website builder, and a patient management system. We are the Shopify for E-Prescribing.

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