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Design end-to-end digital experiences for pension scheme members, clients, and administrators, using research, testing, and prototyping to develop and validate accessible, user-centred solutions. Establish and evolve design standards and ways of working, manage design quality and user-experience risks, and collaborate with stakeholders and multidisciplinary teams to connect design decisions to meaningful outcomes.
Responsibilities
- Design end-to-end digital experiences for pension scheme members, clients, and administrators, using research, testing, and prototyping to develop and validate accessible, user-centred solutions. Establish and evolve design standards and ways of working, manage design quality and user-experience risks, and collaborate with stakeholders and multidisciplinary teams to connect design decisions to meaningful outcomes.
Requirements
- Candidates need significant experience owning digital product design projects from discovery through delivery, ideally for complex products in pensions, financial services, or another regulated industry. They should have experience with stakeholders, accessibility and inclusive design, research and usability testing, emerging design and AI tools, and balancing user needs with business priorities and technical constraints.
Benefits
- Annual Discretionary Bonus
- 25 Days' Holiday
- Holiday Buy/Sell Flexibility
- Pension Matching
- Healthcare Plans
- Life Assurance
- Retailer Discounts
- Flexible Benefits Scheme
- Employee Assistance
- Digital GP Service
- Paid Volunteer Days
- Referral Bonuses
Key Skills
About Xps Group
XPS Group is a leading UK consulting and administration business specialising in the pensions and insurance sectors. A FTSE 250 company, XPS combines expertise and insight with advanced technology and analytics to address the needs of over 1,300 pension schemes and their sponsoring employers on an ongoing and project basis. We undertake pensions administration for c. 1.2 million members and provide advisory services to schemes and corporate sponsors in respect of schemes of all sizes, including 81 with assets over ÂŁ1bn. We also provide wider ranging support to insurance companies in the life and bulk annuities sector. In 2026, XPS won four awards at the UK Pensions Awards: Fiduciary Evaluator of the Year, Run-on Provider/Adviser of the Year, Sponsor Covenant/IRM Adviser of the Year, and Third-Party Administrator of the Year. Previous wins at UK Pension Awards: 2025: Sponsor Covenant/IRM Adviser of the Year 2024: Actuarial/Pensions Consultancy of the Year and Sponsor Covenant/IRM A
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