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Staff UX Researcher, Tx Workflow

Servicenow 🇮🇳 Bengaluru, Bangalore North, India

Full-time

You will drive product decisions for the Asset Management business unit by synthesizing user insights and data to influence strategy. You will also build cross-functional relationships and mentor team members to champion research-driven product development.

Responsibilities

  • You will drive product decisions for the Asset Management business unit by synthesizing user insights and data to influence strategy. You will also build cross-functional relationships and mentor team members to champion research-driven product development.

Requirements

  • The role requires extensive experience in both qualitative and quantitative research methods and a proven track record of influencing product strategy. Candidates must have expertise in integrating AI into work processes and possess strong communication skills to present complex insights to stakeholders.

Key Skills

Qualitative research Quantitative research User insights synthesis Product strategy influence AI integration in workflows Stakeholder communication Presentation of complex insights Cross‑functional collaboration Mentoring junior researchers Data analysis Usability testing Survey design Interview facilitation Statistical analysis Research documentation

About Servicenow

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow. For more information, visit www.servicenow.com.

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