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UX Researcher

Sun Life 🇮🇩 Markas Komando Resimen Mahasiswa "Wira Makara" Universitas Indonesia, Jalan Ir. R.M. Pandji Soerachman Campus UI, Jl. RM Pandji Soerachman RW.3, Srengseng Sawah, Jagakarsa, RW.3, Kec. Jagakarsa, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta, Jagakarsa, South Jakarta 16424, West Java, Indonesia

Full-time

The UX Researcher will plan and conduct qualitative and quantitative user research studies, including interviews and usability tests. They are also responsible for synthesizing data into actionable insights and advocating for user-centered design within the delivery team.

Responsibilities

  • The UX Researcher will plan and conduct qualitative and quantitative user research studies, including interviews and usability tests. They are also responsible for synthesizing data into actionable insights and advocating for user-centered design within the delivery team.

Requirements

  • Candidates should possess strong skills in UX research methods, data analysis, and research tools like UserTesting or Dovetail. Experience in communicating findings to non-technical audiences and knowledge of insurance distribution workflows are considered significant advantages.

Key Skills

UX research Qualitative research methods Quantitative research methods User interviews Usability testing Data analysis UserTesting Dovetail Synthesis of research findings User‑centered design advocacy Communication of insights to non‑technical audiences Insurance workflow knowledge Stakeholder engagement Survey design Persona creation Journey mapping Reporting and presentation Collaboration with product teams Critical thinking Problem solving

About Sun Life

Welcome to Sunlife: where our Purpose is to help our Clients build lifetime security and lead healthier lives. Whether you’re planning for retirement, managing your health, protecting the people you love, building a business, or preparing for the future, you deserve a trusted partner who understands what matters and can help make the path ahead clearer. That’s where we come in. It is our commitment to help our Clients feel supported through important moments, more confident in the decisions they make, and better prepared for what comes next. That’s how we’re Making life brighter. Follow our page to stay updated with our latest videos and stay in the know. And if you'd like to learn more, visit www.sunlife.com

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