Product UX Researcher (Mensch)

Research customers’ and partners’ workflows, needs, and tools through regular direct conversations, then turn findings into product opportunities aligned with company strategy. Own initiatives from idea through launch, validate their impact after release, share learnings, and connect internal teams with marketing and other stakeholders.

Responsibilities

• Deeply understand user jobs‑to‑be‑done and tools through regular interviews
• Identify product opportunities aligned with company strategy
• Own end‑to‑end feature development from concept through launch
• Validate post‑launch hypotheses and feed learnings back to the team
• Facilitate knowledge sharing across internal stakeholders and marketing
• Contribute to improving the overall product by questioning ideas and providing input
• Collaborate closely with engineering and other departments as needed

Requirements

• Experience conducting user interviews and research
• Ability to turn research insights into product ideas and pitches
• Experience taking product concepts from idea to Go‑live
• Strong communication skills for stakeholder updates and marketing alignment
• Fluent German and English (C1/B2 or higher)
• Comfort with AI tools such as ChatGPT or Claude for prototyping
• Willingness to work in‑office four days a week in Hamburg

Benefits

• Team events such as after‑work drinks, culture nights and game evenings
• Discounts on top‑brand products and travel
• Office fruit basket, snack bar and drinks
• Choice of Mac or Windows hardware
• Core office hours 10‑17, with flexible remaining time
• €20 monthly benefits, €20 ticket subsidy, €20 Urban Sports subsidy
• €300 annual learning budget
• Up to €100 monthly pension/wealth contribution

Key Skills