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UX Researcher
Betway Global đżđŚ Cape Town, City of Cape Town, South Africa
Conduct strategic and project-based research across sports betting, casino, and shared platform products, using interviews, surveys, observation, usability testing, and customer metrics to understand player needs. Analyze and present actionable insights, maintain research operations and feedback loops, and collaborate with design, product, and development teams to improve products and guide roadmaps.
Responsibilities
- Conduct strategic and project-based research across sports betting, casino, and shared platform products, using interviews, surveys, observation, usability testing, and customer metrics to understand player needs. Analyze and present actionable insights, maintain research operations and feedback loops, and collaborate with design, product, and development teams to improve products and guide roadmaps.
Requirements
- The role calls for proven UX research experience, including interviews, usability testing, and analysis of qualitative and quantitative data, particularly in an iGaming context. Candidates should be proficient with UserTesting, Fullstory, Tableau, and Figma, and demonstrate strong communication, organization, attention to detail, adaptability, and collaboration; knowledge of gaming products and regulations is desirable.
Benefits
- Learning and Development Programs
- Performance Feedback
- Employee Assistance Programme
- Private Health Care
- Life Insurance
Key Skills
About Betway Global
Betway Global, founded in 2006, is a proud member of Super Group (NYSE: SGHC), with our global teams powering Super Group International across key markets. Weâre a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting, with renowned sports betting brand Betway and online casino brand Jackpot City. We have multiple affiliated companies, including Win Technologies UK Ltd, Betway Ltd, Betway Ltd Guernsey Brand, BG Marketing Services Ltd, and many more, who power our sports and iGaming brands. With our global footprint, our teams use tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino. Find out more on supergroup.com/betwayglobal and check out our vacancies. âŻ
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