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You will conduct user research to understand customer needs and translate these insights into actionable product ideas. Additionally, you will manage initiatives end-to-end, validate hypotheses post-launch, and foster collaboration across internal teams.
Responsibilities
- Conduct weekly interviews to understand customer processes, jobs‑to‑be‑done and tools
- Convert insights into product concepts that fit the company strategy
- Select and own topics from idea through go‑live, partnering with engineering on pitches
- Validate post‑launch hypotheses and share learnings with the team
- Maintain and nurture the Community of Practice for knowledge sharing
- Work with marketing to ensure product changes are communicated effectively
- Provide constructive feedback on ideas and support teammates where expertise adds value
Requirements
- Curiosity about users and their work habits
- Experience with user interviews or user research
- Fluent German and English communication skills
- Willingness to collaborate closely with engineers and marketing
- Open to testing hypotheses and learning from outcomes
- Comfort using AI tools such as ChatGPT or Claude
Benefits
- After‑work drinks on the rooftop, culture nights, and game evenings
- Exclusive discounts on top‑brand products and travel via PepXpress
- Free fruit, muesli bar, and hot/cold drinks in the office
- Choice between Mac or Windows hardware
- Core office hours 10 am‑5 pm with 4 days per week on‑site in Hamburg
- €20 benefit allowance, €20 Germany ticket subsidy, or €20 Urban Sports subsidy
- Learning budget of €300 annually
- Retirement and wealth‑building contributions up to €100 per month
Key Skills
About Eventinc Gmbh
Event Inc is Europe's leading online marketplace for conference & event spaces. Our mission is to offer the best, fastest and most transparent event planning through service and technological excellency. Founded in 2014, we go to work every day to make sure our partner companies can organize their perfect events, conferences, meetings, offsites or photo and film shoots with us! Our state of the art MICE procurement and planning software ensures best practice for any B2B event. Event Inc Group | We simplify company events
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