Product UX Researcher (Mensch)

You will conduct user research to understand customer needs and translate these insights into actionable product ideas. Additionally, you will manage your own initiatives end-to-end, validate hypotheses post-launch, and foster knowledge sharing within the team.

Responsibilities

• Deeply understand customers' jobs‑to‑be‑done, tools, and workflows through weekly interviews
• Translate insights into product ideas aligned with company strategy
• Own end‑to‑end product initiatives from concept to go‑live, including pitching to engineering
• Validate hypotheses after launch and feed learnings back to the team
• Facilitate the Community of Practice to share knowledge across stakeholders
• Collaborate with marketing to communicate product changes internally and externally
• Challenge ideas constructively and contribute to overall product improvement

Requirements

• Strong curiosity about users and their work processes
• Experience conducting user interviews or user research
• Excellent communication skills in German and English
• Ability to work closely with engineers and marketing
• Open mindset for hypothesis testing and learning from data
• Comfort with AI tools such as ChatGPT or Claude

Benefits

• Regular team events such as after‑work drinks, culture nights, and game evenings
• Corporate discounts on top‑brand products and travel via PepXpress
• Free fruit, muesli bar, and beverages in the office
• Choice of Mac or Windows hardware
• Core office hours 10 am‑5 pm with 4 days per week on‑site in Hamburg
• €20 benefit allowance, €20 Germany ticket subsidy, or €20 Urban Sports subsidy
• Learning budget of €300 per year
• Retirement and wealth‑building contributions up to €100 per month

Key Skills