Interaction Designer, User Interface Designer, Experience Architect

Champion the provider experience across Initiative 6 by coordinating partners, resolving process barriers, creating navigation guidance, and mapping the provider journey. Collect and report provider feedback and operational data, identify service gaps, and implement process improvements in collaboration with partners and program leadership.

Responsibilities

• Champion the provider experience across Initiative 6 by coordinating partners, resolving process barriers, creating navigation guidance, and mapping the provider journey. Collect and report provider feedback and operational data, identify service gaps, and implement process improvements in collaboration with partners and program leadership.

Requirements

• Requires a bachelor’s degree in a related field or an equivalent combination of education and experience, plus 1–3 years in provider relations, program or care coordination, outreach, or telehealth implementation. Candidates should demonstrate process mapping and improvement, provider-facing communication, and stakeholder liaison skills; rural health, digital health, and North Carolina experience are preferred.

Key Skills