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Senior/Staff Product Designer
Charlie Health đşđ¸ New York, New York, United States of America
Own and connect the experience across provider-facing products and workflows, leading discovery, research, problem definition, experience architecture, specifications, and delivery through launch. Establish and advance the Client Experience vision, build production-quality solutions using AI tools where appropriate, and raise team quality and velocity through reusable systems, mentorship, and design practices.
Responsibilities
- Own and connect the experience across provider-facing products and workflows, leading discovery, research, problem definition, experience architecture, specifications, and delivery through launch. Establish and advance the Client Experience vision, build production-quality solutions using AI tools where appropriate, and raise team quality and velocity through reusable systems, mentorship, and design practices.
Requirements
- Requires at least seven years of product design experience, with a record of leading ambiguous, multi-persona problem spaces and delivering 0-to-1 experiences. Candidates should bring strong research, systems and experience architecture, AI-assisted building, communication, design-system, and mentoring skills; healthcare experience and React or TypeScript skills are preferred.
Benefits
- Stock Options
Key Skills
About Charlie Health
Charlie Health is a virtual behavioral health provider delivering high acuity, evidence-based care that drives life-saving outcomes. The companyâs virtual Intensive Outpatient Programs (IOP) provide personalized treatment for kids, teens, and adults facing serious mental health issues, addiction, or co-occurring conditions. Charlie Healthâs innovative treatment model combines clinical expertise, group connection, and measurement-based care to support long-term healing. Charlie Health is in-network with most major health plans, including commercial and Medicaid, across 40 states and counting.
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