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UX Researcher

Kaluza 🇬🇧 City of London, London, United Kingdom

$75,000 - $95,000 Full-time

Conduct end-to-end mixed-methods research across clients, subject matter experts, end customers, and technical users, combining qualitative studies with behavioral data to inform product roadmaps and client decisions. Enable colleagues to conduct rigorous research, improve research operations and insight repositories, evaluate tools, and track the impact of research on decisions and outcomes.

Responsibilities

  • Conduct end-to-end mixed-methods research across clients, subject matter experts, end customers, and technical users, combining qualitative studies with behavioral data to inform product roadmaps and client decisions. Enable colleagues to conduct rigorous research, improve research operations and insight repositories, evaluate tools, and track the impact of research on decisions and outcomes.

Requirements

  • Candidates should have a track record of research that informs product or roadmap decisions, strong data literacy, and experience in B2B, B2B2C, enterprise, or platform contexts. They should also be able to coach non-researchers, apply ethical and privacy-conscious practices, support research operations, and work autonomously across an international team.

Benefits

  • 26 Days' Holiday
  • 26 Weeks' Full Pay for New Parents
  • Private Medical Insurance
  • Virtual GP
  • Life Assurance
  • Pension Scheme
  • Free Mortgage Advice
  • Eye Tests
  • Discretionary Bonus
  • Flex Fund of 5% of Salary
  • Retail Discounts
  • Personal Learning Budget
  • Home Office Budget
  • Climate Action App

Key Skills

Mixed‑methods research Qualitative research Quantitative analysis Behavioral data analysis Research operations Insight repository management Tool evaluation Research impact tracking B2B research B2B2C research Enterprise research Platform research Coaching non‑researchers Ethical research practices Privacy‑aware research Stakeholder interviewing User testing Data literacy Cross‑functional collaboration Autonomous work

About Kaluza

Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination. We help energy companies overcome today’s challenges while accelerating the shift to a clean, electrified future. Our platform orchestrates millions of real-time decisions across homes, devices, markets and grids. By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable, affordable and adaptive to everyday life. With teams across Europe, North America, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen.

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