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Lead discovery and problem-definition processes, structure hypotheses, and prioritize product improvement opportunities. Design information architecture, user flows, and wireframes for complex scenarios, validate designs against UX quality standards, and present design decisions to stakeholders.
Responsibilities
- Lead discovery and problem‑definition activities for complex product initiatives
- Create information architectures, user flows, and wireframes for enterprise solutions
- Validate designs through testing and ensure adherence to UX quality standards
- Collaborate with product, engineering and business teams, especially on Salesforce integrations
- Measure and analyze experience metrics (NPS, CSAT, CES, conversion, churn) and align designs with KPIs/OKRs
- Present and advocate design decisions to senior stakeholders
- Mentor junior designers and provide constructive feedback
- Incorporate accessibility and inclusive design principles
- Explore and apply AI techniques to enhance the design process
Requirements
- 4+ years of experience in UX/UI, Product Design or similar roles
- Proven ability to lead discovery processes and problem definition
- Experience with Salesforce (or similar enterprise platforms)
- Skill in structuring hypotheses and prioritizing improvement opportunities
- Design of information architectures, user flows and wireframes for complex scenarios
- Experience validating designs and ensuring UX quality standards
- Knowledge of experience metrics (NPS, CSAT, CES, conversion, churn) and KPI/OKR work
- Ability to present and defend design decisions to stakeholders
- Understanding of accessibility and inclusive design best practices
- Experience providing feedback and mentorship to other designers
- Desirable experience with enterprise platforms such as SAP/Fiori or SaaS environments
- Interest in applying AI within the design process
Benefits
- Indefinite contract from day one
- Full health insurance and oncology coverage
- Life insurance from day one
- Food allowance
- Corporate discounts
- Continuous professional training and development
- Inclusive workplace focused on diversity and equal opportunity
Key Skills
About Ntt Data, Inc.
NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity.
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