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The UX Researcher will lead discovery research for complex challenges while managing research operations, tools, and repositories to ensure efficient evidence-based decision-making. They will partner with cross-functional teams to translate insights into strategic recommendations and improve research practices across the organization.
Responsibilities
- The UX Researcher will lead discovery research for complex challenges while managing research operations, tools, and repositories to ensure efficient evidence-based decision-making. They will partner with cross-functional teams to translate insights into strategic recommendations and improve research practices across the organization.
Requirements
- Candidates must have at least 5 years of experience in UX research, design research, or research operations, preferably within financial services or regulated industries. Strong skills in systems thinking, facilitation, and stakeholder partnership are essential for success in this role.
Benefits
- Diversity, Equity, Inclusion & Allyship programs
- Employee Resource Groups
- Accessibility and workplace accommodations
- Upskilling through online courses
- Cross-functional development opportunities
- Tuition assistance
- Competitive rewards program
- Bonus
- Flexible vacation
- Personal days
- Sick days
- Community engagement programs
Key Skills
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