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Associate Product Designer

Trueloyal 🇺🇸 San Antonio, Texas, United States of America

Full-time Entry Level

Own design across either the UGC and Community or Loyalty product surface, covering admin and member experiences, prototypes, design systems, and product documentation. Collaborate with customers, engineers, product leadership, and Customer Success to prioritize work, test and refine releases, and support live operations.

Responsibilities

  • Own design across either the UGC and Community or Loyalty product surface, covering admin and member experiences, prototypes, design systems, and product documentation. Collaborate with customers, engineers, product leadership, and Customer Success to prioritize work, test and refine releases, and support live operations.

Requirements

  • Applicants should have 0–2 years of product, UX, or interaction design experience, a portfolio demonstrating design thinking and visual craft, working fluency in Figma, and experience prototyping interactions and using AI tools in their workflow. A relevant bachelor's degree, strong written communication, and U.S. work authorization are required; social media and community experience or knowledge of game economies and loyalty systems is relevant to the assigned product surface.

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Open Paid Time Off
  • Paid Holidays
  • 401(k) With Employer Matching
  • Life Insurance
  • Accidental Death and Dismemberment Coverage
  • Disability Coverage
  • Learning and Development Opportunities

Key Skills

Product design User experience design Interaction design Figma Prototyping AI‑assisted design tools Design systems User research basics Wireframing Visual design Typography Color theory Collaboration with engineers Collaboration with product leadership Customer interview techniques Documentation (specs, hand‑offs) Usability testing Problem solving Communication Time management Understanding of game economies Loyalty program design

About Trueloyal

Loyalty isn’t a strategy. It isn’t software, a platform, or a tool – it’s earned. TrueLoyal empowers brands to create meaningful moments that strengthen relationships and fuel sustained engagement. Because true loyalty isn’t built on transactions alone – it’s built on experiences that matter. TrueLoyal combines embedded loyalty experts with a robust platform delivering UGC, fan clubs, gamification, and complex loyalty programs - all natively integrated with leading commerce ecosystems. Our best-in-class receipt scanning technology unifies online and offline data, giving brands a complete view of customer behavior. With this connected foundation, brands can orchestrate engaging experiences that drive repeat purchase, increase lifetime value, influence key behaviors, and efficiently acquire new customers.

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