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Sr Adv-UX Researcher
Fedex Freight đşđ¸ Memphis, Tennessee, United States of America
Lead end-to-end qualitative and quantitative research initiatives across products, platforms, and user groups, translating findings into actionable recommendations for product, design, and engineering teams. Align research with cross-functional stakeholders, facilitate workshops, establish scalable research standards, and mentor researchers and partners.
Responsibilities
- Lead end-to-end qualitative and quantitative research initiatives across products, platforms, and user groups, translating findings into actionable recommendations for product, design, and engineering teams. Align research with cross-functional stakeholders, facilitate workshops, establish scalable research standards, and mentor researchers and partners.
Requirements
- A bachelorâs degree in human-computer interaction, psychology, social science, or a related field is required, with an advanced degree preferred, along with seven years of research experience including leadership of complex studies. Candidates should have expertise in qualitative and quantitative methods, experience in agile cross-functional product environments, strong communication and stakeholder skills, and familiarity with enterprise products, design thinking, service design, or research operations.
Key Skills
About Fedex Freight
FedEx Freight is North America's largest leading less-than-truckload (LTL) freight transportation company, delivering reliable, efficient, and tailored freight solutions for businesses of all sizes. We help customers connect to opportunity by moving their goods safely, on time, and at competitive cost. With a strategically optimized service footprint and digitally enabled networks, we offer comprehensive freight services including LTL, expedited, air and ocean freight forwarding, and specialized solutions designed to support complex supply chains across the U.S., Canada, and Mexico. Our commitment to safety, service, excellence, and innovation ensures visibility, consistency, and flexibility at every touchpoint. As an independent market leader poised for growth through our spin-off, we combine operational excellence with a customer-first mindset that powers commerce and creates value across industries. Whether you're shipping regionally or across borders, FedEx Freight is your trus
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