Sr. Product Designer, Agentic AI Experiences, AWS Billing

Define and design agentic AI experiences for AWS Billing that help customers understand pricing, forecast spend, and control costs. Collaborate with product, engineering, and data science teams to create trustworthy, conversational, and console-based interfaces.

Responsibilities

• Frame ambiguous problems, lead design work through launch, and define quality metrics
• Design trust‑focused experiences for billing and AI agents
• Create clear, understandable pricing and cost‑estimation interfaces
• Define AI agent behavior, autonomy, approvals and undo mechanisms
• Design conversational, agent‑driven, and console interfaces
• Collaborate early with data science, legal, and policy teams on AI features
• Establish design patterns and standards for the team
• Mentor junior designers and advocate for the customer perspective
• Write narratives and design documentation to influence senior leadership

Requirements

• 7+ years of design experience
• Online portfolio available
• 2+ years designing for or alongside AI systems
• Experience designing data‑dense, multi‑step workflows with strong information architecture
• Experience leading user research projects

Benefits

• Sign‑on payments and RSUs
• Health insurance (medical, dental, vision, prescription)
• Basic Life & AD&D insurance with supplemental options
• Employee Assistance Program and mental health support
• Flexible Spending Accounts
• Adoption and surrogacy reimbursement
• 401(k) matching
• Paid time off and parental leave

Key Skills