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Develop and facilitate innovation projects, identify opportunities to improve processes and services, and collaborate with other teams and Customer Experience to align and document changes. Organize ideation and discovery sessions, design concepts and processes, create prototypes and conduct tests, and use dashboards to track project implementation.
Responsibilities
- Develop and facilitate innovation projects, identify opportunities to improve processes and services, and collaborate with other teams and Customer Experience to align and document changes. Organize ideation and discovery sessions, design concepts and processes, create prototypes and conduct tests, and use dashboards to track project implementation.
Requirements
- A completed higher education degree and professional experience as a designer in healthcare are required, along with usability testing experience. Candidates should also have knowledge of Service Blueprint, advanced graphic design, Design Thinking tools, and interface design.
Benefits
- Medical Insurance
- Care for Caregivers Program
- Dental Insurance
- Pharmacy Discount Program
- Life Insurance
- Childcare Assistance
- Vaccine Discounts
- Recharge Program
- Gym Membership Program
- Meal Voucher or On-Site Cafeteria
- Home Office Allowance
- Benefits Club
- Transportation Voucher
Key Skills
About Sírio-libanês
Hospital Sírio‑Libanês is a century‑old, top‑ranked Brazilian health institution recognized for its philanthropic mission and excellence in more than 60 medical specialties.
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