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"A designer knows he has achieved perfection not when there is nothing left to add, but when there is nothing left to take away."

— Antoine de Saint-Exupéry

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Senior UX Researcher

Synergis 🇺🇸 Atlanta, Georgia, United States of America

$60 - $72 Contract Senior

Partner with product managers and cross-functional teams to conduct discovery and evaluative research, inform product strategy, and validate solutions. Synthesize and present actionable findings, create journey maps and service blueprints, and help teams make decisions amid ambiguity.

Responsibilities

  • Partner with product managers and cross-functional teams to conduct discovery and evaluative research, inform product strategy, and validate solutions. Synthesize and present actionable findings, create journey maps and service blueprints, and help teams make decisions amid ambiguity.

Requirements

  • The role requires experience leading qualitative and mixed-methods research across the product lifecycle, including discovery, generative, and usability research. Candidates should be skilled in journey mapping, customer experience research, influencing product decisions, and working effectively in fast-paced environments with competing priorities.

Benefits

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • 401k
  • Commuter Benefits

Key Skills

UX research leadership Mixed‑methods research Discovery research Generative research Usability testing Journey mapping Service blueprinting Customer experience research Stakeholder influence Data synthesis Presentation of findings Strategic product insight Fast‑paced environment adaptability Prioritization under ambiguity Collaboration with product managers Cross‑functional teamwork Qualitative analysis Quantitative analysis Research planning Documentation

About Synergis

Synergis is a Total Experience talent and solutions partner helping organizations build stronger employee, customer, and user experiences that drive real business results. We provide the skilled experts and strategic support companies need to accelerate initiatives, improve performance, and stay competitive in a fast-moving market.

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