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Senior Product Designer, Customer Lifecycle

Tabby 🇷🇸 Belgrade, City of Belgrade, Serbia

Full-time Senior

You will own the end-to-end B2C customer journey within the Tabby app to ensure a consistent and cohesive ecosystem experience. This involves designing onboarding, activation, and retention strategies while collaborating closely with product, research, and engineering teams.

Responsibilities

  • You will own the end-to-end B2C customer journey within the Tabby app to ensure a consistent and cohesive ecosystem experience. This involves designing onboarding, activation, and retention strategies while collaborating closely with product, research, and engineering teams.

Requirements

  • The role requires 5+ years of product design experience with a strong focus on consumer products at scale and systems thinking. Candidates must demonstrate the ability to simplify complex, multi-product experiences and possess a portfolio showcasing end-to-end ownership.

Benefits

  • Flexible working hours
  • Employee stock option program
  • Relocation assistance

Key Skills

Product design B2C design Customer journey mapping Onboarding design Activation design Retention design Cross‑functional collaboration Research Prototyping Systems thinking Portfolio presentation User experience strategy Design systems Communication Problem solving

About Tabby

Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success. We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Over 25 million customers and 65,000 global brands, government services and small businesses rely on us today. What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.

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