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Senior UX Researcher
Adib - Abu Dhabi Islamic Bank 🇦🇪 Abu Dhabi, United Arab Emirates
Plan and conduct qualitative and quantitative research for digital banking products, then analyze findings to identify user needs, behaviors, and pain points. Create personas and journey maps, communicate actionable recommendations, collaborate with product and design teams, and track the impact of UX improvements.
Responsibilities
- Plan and conduct qualitative and quantitative research for digital banking products, then analyze findings to identify user needs, behaviors, and pain points. Create personas and journey maps, communicate actionable recommendations, collaborate with product and design teams, and track the impact of UX improvements.
Requirements
- The role requires experience conducting user research, usability studies, and A/B tests in consumer-focused product environments, with the ability to use qualitative and quantitative data to guide design. Candidates should have strong communication, analytical, problem-solving, time-management, and prioritization skills, and be adaptable and confident presenting to diverse audiences.
Key Skills
About Adib - Abu Dhabi Islamic Bank
Abu Dhabi Islamic Bank, A Public Joint Stock Company, is a leading Islamic bank headquartered and listed in Abu Dhabi- UAE with a purpose of being a lifelong partner for customers, colleagues and community. Over the last two decades, ADIB has demonstrated a consistent track record of growth with assets now totaling USD 34 billion. The bank currently serves more than 1 million customers through a balanced proposition that combines a highly-personalized customer experience with world-class digital banking services. ADIB is a full-fledged financial service provider that offers banking solutions for individuals, corporates and affluent customers. In addition, the wider ADIB Group provides brokerage, real estate and property management, payments and insurance services. ADIB has one of the largest distribution networks in the UAE with more than 60 branches. Internationally, the bank has a presence in six strategic markets - Egypt, , the Kingdom of Saudi Arabia, the United Kingdom, Qat
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