Tabby | تابي logo

Senior Product Designer, Customer Lifecycle

Tabby | تابي 🇦🇲 Yerevan, Armenia

Full-time Senior

Own and unify the customer journey across Tabby’s consumer products, designing onboarding, financial product activation through the first transaction, retention communications, and the subscription experience. Collaborate with product managers, researchers, writers, and engineers to deliver a consistent, high-quality experience from problem framing through production.

Responsibilities

  • Own and unify the customer journey across Tabby’s consumer products, designing onboarding, financial product activation through the first transaction, retention communications, and the subscription experience. Collaborate with product managers, researchers, writers, and engineers to deliver a consistent, high-quality experience from problem framing through production.

Requirements

  • Requires 5+ years of product design experience, including meaningful experience with consumer products at scale, strong systems and product thinking, and the ability to simplify multi-product experiences. Candidates should have an end-to-end portfolio, cross-functional experience, high craft standards, and the ability to use AI tools to improve their workflow.

Benefits

  • Flexible Working Hours
  • Autonomy and Responsibility
  • Growth Opportunities
  • Employee Stock Options

Key Skills

Customer journey mapping Onboarding experience design Financial product activation design Retention communication design Subscription experience design Cross‑functional collaboration Product manager partnership Research integration Copywriting coordination Engineering handoff Problem framing End‑to‑end portfolio Systems thinking Product thinking AI tool utilization High‑level visual craft User flow simplification Multi‑product experience design Design consistency Stakeholder advocacy

About Tabby | تابي

Tabby is on a mission to give people power over their money. For too long, financial systems have worked for the institutions that built them, not the people using them. Runaway interest, fine print and limited access have left many behind, feeling shut out of a system that wasn't setting them up for success. We're building a different kind of system—in a complete money app to send, spend and save. One that's clear, flexible and puts people and businesses in control. Founded in 2019, we serve customers and businesses across Saudi Arabia, the United Arab Emirates and Kuwait. Over 25 million customers and 65,000 global brands, government services and small businesses rely on us today. What began as a better way to pay at checkout has grown into a financial system working the way it should have all along.

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