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Design user-centered interfaces and experiences, taking assigned features from discovery through implementation while conducting research and usability testing to guide decisions. Collaborate with product, engineering, and design stakeholders, and contribute to the teamâs design system, guidelines, processes, and quality of implementation.
Responsibilities
- Design user-centered interfaces and experiences, taking assigned features from discovery through implementation while conducting research and usability testing to guide decisions. Collaborate with product, engineering, and design stakeholders, and contribute to the teamâs design system, guidelines, processes, and quality of implementation.
Requirements
- Candidates should have solid UX design experience and a portfolio demonstrating successful projects, along with proficiency in design and prototyping tools and experience with design systems. The role also calls for familiarity with user research and usability testing, strong communication and collaboration skills, attention to detail, initiative, problem-solving ability, and openness to feedback.
Key Skills
About Xurrent
Xurrent is service and operations management for the modern enterprise. Our AI-powered platform unifies ITSM, ESM, Incident Management and Response (IMR), and Status Pages into a single system of action called ITxM. By bridging silos between service desks, operations, and DevOps, Xurrent provides a shared source of truth powered by Sera AIâan embedded intelligence fabric that automates 50% of service desk tasks and routes 60% of requests automatically. Unlike traditional platforms that take months to deploy, Xurrent goes live in as little as four weeks through configuration over customization. Vitality replaced six years of ServiceNow progress in just 90 days, achieving 50% cost savings, while UHasselt implemented the platform for 1,800+ staff in 24 days. Our hyperscalable architecture delivers 350ms P95 page load speeds and 100% uptime with zero maintenance windows. Currently, 70% of our customers use Xurrent for ESM, extending service excellence to HR, Facilities, Finance, and Legal
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