Lead UX Designer - Craft Education

Lead UX design across product lines, translating user needs, research findings, and business goals into intuitive experiences while shaping product roadmaps and design strategy. Build scalable design systems and repositories, advocate for accessible and inclusive design, guide other designers, and collaborate with research, product, engineering, and stakeholder teams.

Responsibilities

• Lead design efforts across product lines and integrate research insights with the Lead UX Researcher
• Translate user needs, business goals, and research findings into intuitive experiences
• Develop and maintain scalable design systems and ensure consistency across digital touchpoints
• Collaborate with product managers, engineers, and stakeholders to define roadmaps and align design vision with business strategy
• Prototype and iterate designs based on feedback from research, user testing, and cross‑functional teams
• Advocate for users throughout the design process and ensure accessibility and inclusive design principles
• Facilitate workshops and brainstorming sessions to foster collaboration and creativity
• Create and communicate UX strategies and roadmaps aligned with company goals
• Build and manage a comprehensive design repository for assets, guidelines, and best practices
• Provide feedback and mentorship to other designers and contribute to a growth‑focused culture

Requirements

• Bachelor's degree or equivalent experience
• 6+ years of UX/UI design experience, preferably in a fast‑paced start‑up environment
• Strong portfolio demonstrating user‑centered design and high‑fidelity prototypes
• Experience collaborating with UX research teams and incorporating insights using tools like Dovetail
• Understanding of front‑end development components and ability to troubleshoot UI issues
• Excellent communication and presentation skills; ability to lead meetings with stakeholders
• Self‑starter mentality with ability to identify design opportunities independently
• Comfort wearing multiple hats and contributing across functions
• Experience with Agile development processes

Benefits

• Eligibility for bonuses
• Medical, dental, vision, telehealth and mental healthcare
• Health savings account and flexible spending account
• Life insurance, disability coverage, accident, critical illness and hospital indemnity supplemental coverages
• Legal and identity theft coverage
• Retirement savings plan
• Wellbeing program and discounted WGU tuition
• Flexible paid time off with no accrual
• Flexible paid sick time with no accrual
• 11 paid holidays
• Up to 12 weeks of parental leave

Key Skills