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Product Designer

Royal Mail 🇬🇧 City of London, London, United Kingdom

Full-time

Design accessible, intuitive digital product experiences for web and mobile across the full lifecycle, from discovery and research through prototyping, delivery, and iteration. Collaborate with product, engineering, analytics, and service design partners, using AI tools and design system practices to improve outcomes and strengthen design capability.

Responsibilities

  • Design accessible, intuitive digital product experiences for web and mobile across the full lifecycle, from discovery and research through prototyping, delivery, and iteration. Collaborate with product, engineering, analytics, and service design partners, using AI tools and design system practices to improve outcomes and strengthen design capability.

Requirements

  • Candidates need practical product or UX/UI design experience, strong web and mobile UX, interaction, and interface design skills, and high proficiency in Figma. They should understand WCAG 2.1 AA accessibility, communicate designs clearly, collaborate across disciplines, and connect design decisions to research, metrics, and business outcomes; HTML and CSS knowledge is an advantage.

Benefits

  • Car Allowance
  • Healthcare
  • Annual Bonus
  • Annual Leave
  • Company Pension
  • Enhanced Maternity Pay
  • Paternity Leave
  • Adoption Leave
  • Shared Parental Leave
  • Company Sick Pay
  • Dental Insurance
  • Health Assessment
  • Employee Benefits Account
  • Wellbeing Support

Key Skills

Product design UX research Interaction design User interface design Figma Design systems Prototyping Wireframing User testing Accessibility (WCAG 2.1 AA) HTML basics CSS basics Cross‑functional collaboration Design documentation Metrics‑driven design AI‑assisted design tools Responsive design Mobile design Design thinking Stakeholder communication Problem solving Iterative design Visual design fundamentals User‑centered design Attention to detail

About Royal Mail

At Royal Mail we connect companies, customers and communities across the UK, delivering a ‘one-price-goes-anywhere’ universal postal service to over 29 million addresses. As one of the UK's leading companies, we are focused on being recognised as the best delivery company in the UK and across Europe.

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